Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us

Click here for videos on "How To Manage Your For Wellness Account?"

Products

All of our coffee is ethically sourced from small farmers in Africa and South America.

The Good Stuff is a proprietary powder blend of MCT oil powder, Ceylon Cinnamon, collagen, L-theanine, and Himalayan Pink Salt. A panel of information is on every packet and pouch of The Good Stuff.

Yes! Everything in The Good Stuff is equally effective for women and men. Just like any supplement, you should check with your physician prior to adding The Good Stuff to your routine, if you have an existing medical condition.

Yes, we have now added that to our store! You will want to add The Good Stuff to our whole bean coffee as you prepare your cup of coffee.

While we do not currently offer a decaf coffee, our team is working on several new products for a future launch. Please email us your ideas and suggestions to info@forwellness.com

All of our single serve coffee pods are designed to work with machines that can brew K-cup pods, such as a Keurig or Keurig-compatible brewer. We are exploring different products, such as Nespresso-style pods, in 2022.

All of our products are proudly made in the United States.

A serving is 5.3g. Depending on the scoop you use this will mean filling to the scored line or using a level scoop. If we sent you a separate scoop, please use this and level fill to ensure you don't run out before your next shipment! If you level fill the larger scoop from inside the pouch this will result in less than 30 servings.

The Good Stuff will make your coffee taste great! The main flavor will still be coffee, but with a hint of cinnamon with a dash of Himalayan salt to soften the acidity of black coffee. 

This means you won't need to add milk, dairy alternative, sugar or artificial sweeteners aka the Bad Stuff!

Ordering

Yes! Our priority is to make the ordering process as simple as possible so you can order without creating an account. You can checkout with ShopPay, Amazon Pay, PayPal, Apple Pay or Google Pay. If you sign up for a subscription, we will create an account for you so that you can manage your subscription, but you can cancel at any time.

We do not accept returns at this time. Please contact us at info@forwellness.com with any product issues, and we will do our best to resolve to your satisfaction.

We cannot accept any returned product back to our warehouse or corporate office. Please contact us at info@forwellness.com with any product issues, and we will do our best to resolve to your satisfaction.

Yes! We offer a 60-day money back guarantee. We will not rest until you are 100% satisfied with For Wellness products! If you have any issues, don’t hesitate to contact us at info@forwellness.com . We promise to do our best to ensure you have a positive experience.

We apologize if your order arrived damaged! Please contact our team at info@forwellness.com, and we will assist you in receiving a replacement product.

We usually send orders to our warehouse twice per day. If the order has been sent to the warehouse we are unable to change it, but will happily help you get the products you want. Just email info@forwellness.com and we will jump right on it!

You can easily manage your existing subscription from your account page to add new products, add one-time orders or remove items.

Unfortunately due to local legislation we are currently unable to deliver The Good Stuff to Canada. We're currently in the process of getting region approval for Canada and in the interim all existing subscriptions are on pause. If you would like to subscribe to Coffee Only please email info@forwellness.com and our team will assist you.

Subscription

Subscription orders cost 20% less than one-time purchases. Also, subscribers are the first to know about all For Wellness news including new products. You can cancel anytime if you are not happy with the product.

Subscriptions are managed by logging into your For Wellness account and selecting profile.  Once logged in you can manage your easily mange your subscription including: add or removing items, changing delivery date, updating payment details or tracking orders. Click here to watch how to manage your subscription

Our subscriptions renewal are based on a renewal cycle that matches the chosen recurring delivery schedule. Weekly orders will renew every 7 days, monthly orders every 30 days, etc. For example, if the subscription was started on July 12, the next payment would be 30 days later (around August 12).

You can manage your next delivery charge from your account profile.

Yes!  We know life is unpredictable and sometimes you need to skip deliveries. If you would like to skip your subscription, simply log into “My Account” and then select “Delivery Schedule”. Then simply select the "Skip” button and accept the new date of next order. Click here for a video on 'how to skip' your next order 

If you would like to cancel your subscription (vs. skipping it) simply log into “My Account” and then select “Subscriptions”. Then select your existing subscription, click "edit" then scroll down and find the “Cancel Subscriptionl” button.

Cancelling will stop any future shipments and charges that were based on the cancelled subscription. 
Please note cancelling the subscription does not cancel the initial order (the subscription is for the recurring shipments after the initial order ships).  Both the the order and the subscription must be cancelled to ensure no orders ship and no payments are processed. 

Click here to watch a video on 'how to cancel' your subscription

Yes! Our goal is to make sure you satisfied so all subscriptions may be cancelled at any time. Cancelling will stop any future shipments and charges that were based on the cancelled subscription.

Shipping

We currently ship to all 50 States (including Alaska and Hawaii). Estimated shipping is 1-5 business days depending on shipping demand.

Unfortunately, we’re unable to ship internationally at this time. We’re exploring certifications for several countries outside the US and we will be sure to update customers when shipping launches in these regions. We plan on shipping to additional countries soon.

All orders typically process same day with weekend orders shipping on a Monday. Our shipping partners may take 1-5 business days to receive your order once processed. Once an order leaves our warehouse we will update your account with a tracking number once shipped. Please email info@forwellness.com for any questions with order tracking.

We will update your account with a tracking number when it ships. You will receive an automated email with a tracking number so you can keep an eye on it too!

We offer free shipping on for all orders over $50. All orders that are less than $50 will be charged a flat rate of $7.50.

Referral Program

The new For Wellness referral program allows existing accounts members to refer their friends by using the unique link generated from their customer portal.


For every new For Wellness customer you refer you will receive $15 off your next purchase and your referred friend will also receive $15 (a minimum spend of $30 is required).

The discount will automatically apply to your friends checkout.

You can email, whatsapp, text or post to social media to refer your friends.

Wholesale

We'd love to talk! Please contact us at info@forwellness.com to learn about wholesale opportunities.

Rewards

As of February 2022 we have retired our rewards points system as we explore better ways to serve our customers. While you will no longer earn new rewards points, any points in your account can be redeemed against orders until midnight on February 28, 2022.